Shipping Policy
HCN SCB SHIPPING POLICY
FREE SHIPPING
We offer Free Shipping on all orders over $50 within the United States. All shipments are sent via USPS, FedEx or UPS.
EXPRESS SHIPPING
If you select an Express Shipping method during checkout and your order is placed before 2PM EST, your order will ship same day. Orders placed after 2PM EST will ship the next business day.
Note: There is no weekend pickup or delivery for Express Shipping methods.
SIGNATURE REQUIRED
A signature is required upon delivery for orders over $200. An adult signature requirement is available upon request. Please contact us for further details.
INTERNATIONAL SHIPMENTS
International shipments are sent via USPS and Fedex. International transit time displayed on website or via tracking information is only an estimate and may incur delays due to the destination’s customs processing.
The customer is responsible for any and all customs, duties, taxes, brokerage or handling fees. These import fees are not included in your order total and are at the discretion of your country and are the sole responsibility of the buyer. We recommend you check with your country’s Customs Office to determine what these additional costs will be, prior to making your purchase.
All prices and transactions on this website are in USD. You may be assessed currency conversion or other fees associated with this transaction by your bank or credit card issuer if your card’s currency is other than USD.
DISCREET SHIPPING
To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The return label on your package will state “Shipping Department”, along with our address.
FAQ
Can you deliver to a P.O. Box?
Only if a USPS shipping method is selected during checkout. Couriers (FedEx, UPS) do not deliver to P.O. Boxes.
How long will it take for my package to arrive?
Our team is working tirelessly to ensure rapid order processing times with same day shipping for most orders placed Monday through Friday, before 2PM EST. If you wish to obtain a guaranteed shipping or delivery date, please choose an upgraded shipping method during checkout.
Do you deliver on Saturdays?
While FedEx does not automatically deliver on the weekend, a Saturday Delivery option may be available for your location. Your order must be placed before 2PM EST on Friday and choose FedEx Overnight shipping method with Saturday Delivery. Please note that FedEx 2Day shipping method does not deliver on Saturday. If you have any questions, please contact us for assistance in placing your order.
